If life is in danger, call Triple Zero (000)

You are not alone. We are here to listen

13 11 14 Crisis Support

When you call the Lifeline 13 11 14 number we train and facilitate the local team of highly skilled volunteer Crisis Supporters who answer these calls. Lifeline North Coast’s call centre contributes towards Lifeline’s nationwide Lifeline crisis support line.

Suicide Prevention Training

Lifeline is committed to training as many people as possible in our community to be equipped with the skills to recognise the signs of people who may be in crisis, at risk of suicide or domestic violence, to know how to respond, and to be fully informed on how to refer for professional help.

Lifeline Shops

Volunteers are vital to our shops and to our community & fundraising events. When you volunteer, donate to or shop at a Lifeline North Coast shop, all proceeds raised directly support the operation of our local crisis call centre.

Every $39 spent saves a life

GambleAware

If you or someone you know is struggling with gambling-harm, we can provide free gambling counselling and gambling-related financial counselling. To make an appointment straight away Just call us on 02 6650 4093 for an appointment.

Who We Are
We are committed to supporting Australians in crisis.

Lifeline North Coast is a locally-based, not-for-profit organisation proudly serving the Coffs Coast and surrounding regions for over 35 years. As an affiliated centre of the national Lifeline network, we are committed to supporting Australians in crisis by contributing to the 13 11 14 24-hour Crisis Support and Suicide Prevention service.

From our base in Coffs Harbour, we deliver services throughout the Mid and North Coast of NSW — from Nambucca Heads and Bowraville in the south to Yamba in the north. Our team is supported by a dedicated network of volunteers, including trained Crisis Supporters and a volunteer Board of Governance. 

What Sets Us Apart

Through our work, we provide:

24/7 telephone crisis support 

Local suicide prevention, bereavement, and mental health initiatives 

Community education and training 

Retail outlets that help fund our services, located in Grafton, West High Street and Vernon Street Coffs Harbour, Toormina, and Nambucca Heads

GambleAware services to support individuals and families impacted by gambling-related harm

Our programs

GambleAware

If you’re worried about your own gambling, concerned about someone close to you, or simply want to understand more about gambling and its risks, Lifeline North Coast is here to help. 

Suicide Bereavement Support group

Grief after suicide is often complex and isolating — this group offers a safe, compassionate space to connect with others who truly understand.

Out of the Shadows

Would you like to join us at Lifeline North Coast at the frontline in our mission to raise awareness about suicide prevention and to develop crucial life-saving initiatives for our North Coast Community?

Get Involved

Get Involved with Lifeline North Coast

There are many ways you can make a difference in your local community by getting involved with Lifeline North Coast. Whether you want to give your time, share your voice, or offer financial support, your contribution helps us save lives and support people in crisis across the Coffs Coast and surrounding regions.

Get
Involved

Every action you take helps us build a more connected, supported, and resilient Coffs Coast.

At Lifeline North Coast, we believe that human connection saves lives.

Every day, our local crisis supporters provide that connection to people across the Coffs Coast and Mid-North NSW who are experiencing distress, isolation, or suicidal thoughts. Our work is part of a national effort to prevent suicide, but the impact is felt right here — in our towns, our neighbourhoods, and our homes.

We are proud to be one of 41 Lifeline Centres across Australia, and we work closely with Lifeline Australia and our fellow centres to deliver the 13 11 14 crisis line, training programs, and community-based mental health support.

Lifeline North Coast is powered by:
Stores

Our store locations

Coffs Harbour – West High Street Store

2/115 West High Street, Coffs Harbour

Coffs Harbour – Vernon Street Store

15 Vernon Street, Coffs Harbour

Grafton
Store

38 Prince Street, Grafton

Toormina
Store

Toormina Gardens Shopping Centre

Nambucca Heads
Store

26 Bowra Street, Nambucca Heads

87,0500

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

48,6000

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

OUR FUN FACTS

You’ve the Power Today to Change Tomorrow

We Help
We Educate
We Build
We Nourish
Testimonials

What They Say

I wish everyone could participate in these trainings. It has given me skills and understanding that I can use, not only at work, but in many different areas of my life.

IAG employee

I was very happy with the outcome, less in the dark more aware of what to do and what not to do.

Operations manager, Nationwide Group
Check Photos

Photo Gallery

DONATE

Raise Money Now

Our stories

News & Events

Lifeline Blog

Lifeline North Coast Community Walk 17.02.24

Step into the heart of connection with Lifeline North Coast’s Community Walks – a vibrant space where individuals from all walks of life, accompanied by their furry friends are not just welcome but celebrated.

Read More »
Lifeline Blog

MoneyMinded Workshop

MoneyMinded Workshop – a transformative journey toward financial empowerment! In this workshop, Domenic Rosina equipped our Lifeline North Coast – NSW, GambleAware Mid and Northern NSW and Adele House representatives with essential tools and knowledge to manage their finances effectively.

Read More »
Lifeline Blog

A letter to our volunteers

It’s been a busy 10 months as Acting CEO of Lifeline North Coast, you may not have met me before, but I encourage you to pop into my office during business hours and say hello, unless I’m in a meeting, I like to make myself available to chat with anyone and answer any questions you may have.

Read More »