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Our stores

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Lifeline North Coast’s retail stores are more than just op-shops — they are community hubs with purpose. Every sale supports our 13 11 14 Crisis Support Line, helping us fund life-saving services across the Mid and Northern NSW region. When you shop with us, you’re not only finding quality pre-loved items at affordable prices — you’re also helping us answer calls for help.

Our stores are staffed by a passionate team of volunteers and supported by a small group of paid staff. Together, they work to raise the funds that help us train Crisis Supporters, maintain 24/7 phone services, and deliver mental health programs to the community.

Our store locations

You’ll find Lifeline North Coast stores in the following locations:

Coffs Harbour – West High Street Store

2/115 West High Street, Coffs Harbour

Coffs Harbour – Vernon Street Store

15 Vernon Street, Coffs Harbour

Grafton
Store

38 Prince Street, Grafton

Toormina
Store

Toormina Gardens Shopping Centre

Nambucca Heads
Store

26 Bowra Street, Nambucca Heads

Each store offers a wide range of pre-loved clothing, books, homewares, furniture, and more — all carefully sorted, displayed, and sold to support people in crisis.

Volunteer with us

Our stores rely on the generosity of local volunteers who want to give back in a hands-on, community-focused way. Whether you enjoy sorting donations, creating window displays, assisting customers, or working behind the scenes, there’s a role for you.

In volunteering, we’d love to her from you. Visit our nearest store or contact us at admin@lifeline.org.au or 02 6651 4093 to learn more.

Shop local. Give back. Help save lives.
Volunteering in our retail team means:

Joining a warm and supportive community.

Developing new skills in retail and customer service.

Helping fund crisis support services that save lives.